94.59% of patients of Bourgas hospital would be treated in it again if they had a need.
89.9% believe that the time spent communicating with them by doctors and nurses is enough. In 89% of cases the nurse came to the patient's bedside up to 5 minutes after the call.
This study shows "Patient satisfaction of hospital Bourgas AD", carried out in May and June this year. The survey covers 17 departments conducted among 148 patients and is representative of the needs of the hospital.
Questions are standardized and are included in the documentation for certification under the international standard for quality management ISO 9001: 2008.
Bourgas hospital introduced a single number * 7070 on which non stop day and night are given explanations for the admission. The hospital is now available through the mobile application IVR, which can be downloaded from any mobile device.